The Parkway Hotel, located in the historic Central West End, currently has an opening for a full-time Front Desk Agent.
It will be your responsibility as Front Desk Agent to deliver exceptional customer service to our guests.
You can also expect to:
• Communicate effectively with all internal and external departments.
• Answer incoming telephone calls, transfer, and take messages as required.
• Make reservations.
• Check lodgers in/out, assign room, and process keys.
• Be attentive to all client’s needs.
• Provide general information to visitors and guests.
• Meet, greet, and acknowledge all clients in the Front Lobby area.
• Address customer needs and problems, report results to Front Office Manager.